I had an idea of my car's issue and they confirmed that with no unnecessary services tacked on. They promptly called me and completed the work in less than a day. My only issue, and the reason I did not give them a 5 rating, is the cost of the replacement parts seem substantially above retail, which I researched online. A reasonable markup is expected and I do not begrudge that but my markup appeared to be 75% whereas I would think a reasonable amount to be15-20%. In my mind, the rental car and good service do make up for that issue however.